Weekly Lessons Learned 11/11/22

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Welcome to the Technology Design Team Weekly Lessons Learned! This is a recurring feature on Friday afternoons where the Technology Design Team will share top of mind resources and learning. Each week, we will post a few key things we hope you may find useful. We look forward to sharing our learning with you. 

Some of the content may be specific to the realities of Austin ISD though, we hope, much will be useful to viewers worldwide.
The Weekly Lessons Learned Archive contains a list of topics from and links to previous updates.

My students are in GoGuardian across multiple classes, how can I get them all in one class?

Classes in GoGuardian are rostered from the schedules in Frontline. This is the data we have available to roster platforms. When classes are stacked, GG creates a different “class” for each section.

Classes may still be created manually if stacked classes are making it difficult to see the current students in the room.

To create a new classroom via GoGuardian:

  1. Click on the Add Classroom button
  2. Enter a Name for your classroom (required)
  3. Select a Subject from the drop-down menu (required)
  4. Add a Description (optional)
  5. Choose a color for the classroom (blue by default)
  6. Click the Add Classroom button

Next, you may Enroll Students into the classroom, or close out of the pop-up (you can always enroll students later).

How can I tell if a student has a release for displaying work or images?

Student media release information for your classes can be found in Frontline.
This silent screencast demonstrates running the report.

One of my iPads doesn’t seem to be functioning correctly, how can I check to see if it needs a system update?

If you suspect your student’s iPad is not properly registered and getting updates, there are three ways you can tell.
This video demonstrates how to tell if your iPad is registered.
This document shows how to complete enrollment of your district iPad.

My student is not showing up in my Teacher Apple Classroom app. What is going on?

There are a few reasons why a student may not show up in the Apple Classroom app. 

One might be that the iPad is not registered to a student. You would notice this if the app “Azure Webclip” is showing on the device. 

If you check and Azure Webclip is not on the device, it may mean that the iPad might not be registered to the correct student. On the student’s iPad, look for the purple Jamf Student app (during school hours the arrow on the iPad points down to it). Once in the app, click on the shadow profile of a person to make sure the device is registered to the proper student. 

If the student is properly assigned an iPad, check to see if the student is fully scheduled to the class being used in Apple Classroom in Frontline. Classes automatically populated in Apple Classroom are based off of rosters in Frontline.

If both of these are correct, please put in a ServiceNow ticket and note the steps you’ve taken to check that the device has been  registered and is registered to the correct student.

The Technology Design Team would love to hear from you!

Please reach out to your Technology Design Specialist if you would like a thought partner or support on your blended learning implementation.

Our team has been restructured for the 22-23 school year. View a list of the current members of the Technology Design Team and the campuses each supports.

If you have a technical support issue (device repair or setup, access to systems, etc), please create a ServiceNow ticket to have a technician address your concern.

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